AIAI specialised in Intelligent Systems - systems making use of the knowledge of experts, or systems that learn knowledge from data.

The key AI technologies AIAI transferred to commerce and industry were:

case-based reasoning: a technique for utilising past experiences and existing corporate resources such as databases to guide diagnosis and fault finding;

genetic algorithms: an adaptive search technique with very broad applicability in scheduling, optimization, and model adaptation;

planning and workflow: modelling, task setting, planning, execution, coordination and presentation of activitity-related information;

intelligent systems: the methodology for building intelligent problem solvers;

knowledge management: the identification of knowledge assets in an organisation, and support for knowledge-based work;