Corporate Knowledge Management Survey
Published October 1994
Corporate knowledge and corporate knowledge management systems are terms
that are being used widely by organisations but with apparently little
understanding of their meaning and the extent to which the technologies
are available today.
The ISMICK'93 conference highlighted this lack of understanding
but also showed that companies appreciate that better management of
their corporate knowledge asset is required.
AIAI has conducted a survey to investigate the major projects being
undertaken in this area throughout the world. The results of this survey
are in the Proceedings of ISMICK'94, management of industrial and corporate
knowledge. The paper is also available from AIAI as Technical Report TR-151.
The information in the
report was gained primarily through three mechanisms:
personal communication with project teams engaged in the research area;
from the World Wide Web, and from recent publications -- the emphasis is on
an up-to-date critique of Corporate Knowledge Management.
Below is a summary of where to find information on some of the projects
described in TR-151.
Knowledge Sharing Effort -- consortium to develop the infrastructure
and supporting technology to facilitate the sharing and reuse of
- CIMOSA -- a European initiative to develop an Open Systems
Architecture for Computer Integrated Manufacturing.
Contact person: Kurt Kosanke, ESPRIT Consortium (AMICE) in Boblingen, Germany.
- Cyc -- to capture the common knowledge assumed by two people speaking
together. Contact Doug Lenat at MCC (Texas).
-- the de facto methodology for knowledge based systems development in
Special interest groups and other initiatives
- BPR-L --
Is a business process re-engineering mailing list,
- ERIKA -- is the European Initiative for the Management of Knowledge assets.
It is a informal group founded in 1991 by GSI-ERLI and Digital Europe.
Euroknowledge -- is an initiative to encourage, co-ordinate, disseminate,
promote and undertake
activities within Europe related to the standardisation of knowledge based
systems and knowledge re-use.
Co-ordinator is Mari Georges from Cap Gemini Innovation.
ICEIMT -- the
International Conference on Enterprise Integration Modelling Technology.
It is possible to subscribe to the general Enterprise Integration
mailing list, ALL-ICEIMT, by sending a message to email@example.com
The body of this message should say help.
- ISMICK -- an annual international symposium on the management of
industrial and corporate knowledge, organised by IIIA, Centre de
Transfert in France; information from Jean-Paul Barthes, email:
IMKA -- the Initiative for Managing Knowledge Assets, information
can be obtained from Carnegie Group
PIF -- the Process Interchange Format.
Information from Jintae Lea at University of Hawaii,
- ACTION --
to provide support for integrating IT systems, organisations and people in
production areas of discrete parts manufacturing related companies.
The goals of the project are to provide better knowledge of how and where
organisations and technology need to be changed to meet business objectives,
and also support better understanding of the human issues concerned with
skilling and training.
Key Workers: Les Gasser, Ingemar Hulthage, Brian Leverich, Jon Lieb
and Ann Majchrzak at ISSM, University of Southern California
Email - firstname.lastname@example.org
- AIMS --
to develop an intelligent information management system which combines
knowledge management with database capabilities and multi-media processing.
Key Workers: Maria Damiani, Paolo Randi, Elisa Bertino and Luca Spampinato.
Maria Damiani is at Datamont R&D, Via Restelli 1/A-20124 Milano, Italy.
Email - email@example.com
-- to address the problem of logically unifying physically distributed,
enterprise-wide information, including databases, knowledge bases,
domain models of business environments and business process models. Key
Workers: Darrell Woelk, Michael Huhns, Nigel Jacobs, Tomasz Ksiezyk,
Wei-Min Shen, Munindar P Singh and Philip Cannata at MCC, Austin, Texas.
and KREST -- to provide a principled approach to the design and
implementation of applications by the users themselves. Key Workers:
Luc Steels, V Jonckers, Sabine Geldof, K de Vroede, Angus McIntyre at
the AI Lab, Vrije Universiteit, Brussels.
- CKV - Corporate Knowledge Vaults --
to assess feasibility of building knowledge repositories in
Key worker is Jean-Paul Barthes at IIIA, Universitie de Technologie de
- ENTERPRISE -- to
provide a method and computer toolset which will help capture aspects of
an enterprise and analyse these to identify and compare options for
meeting the business requirements. Key Workers: John Fraser, Ian Filby,
Ann Macintosh, Jussi Stader, Austin Tate and Mike Uschold from AIAI;
Stuart Moralee from Unilever; Martin King from IBM UK; Yannis Zorgios
from Lloyd's Register; Rosalind Barden from Logica.
- F3 --
to capture requirements for information systems.
It describes some of the underlying mechanisms causing the problems of
requirements acquisition for information system development,
and why and how enterprise modelling can help reduce those problems
Key workers: Janis Bubenko jr at SISU, Sweden and Peri Loucopoulos
Email - firstname.lastname@example.org or email@example.com
- GCDK --
to capture, formalise, represent and re-use knowledge generated during
the design process to ensure conservation of design knowledge. A key
worker is Vinod Baya at CDR, Stanford University with NASA Ames.
-- to enhance the re-use of knowledge in the CIME area by developing
standards for the re-use of knowledge, by providing ontologies for
different application areas, namely ship structures, electrical
networks, and production processes of off-shore petroleum platforms.
Location: Some of this work will be undertaken at the University of
Amsterdam Key Workers: Wouter Jansweijer and Bob Weilinga at the
University of Amsterdam
- KARO and LILOG-KR --
to demonstrate an approach to re-using domain independent ontologies
(e.g. time, and space) to construct domain models.
Key Workers and Location: Thomas Pirlein at IBM, Germany and Rudi Studer
at University of Karlsruhe.
- Knowledge-Linker --
to provide support for flexible development of families of KBS in the same
application domain. The domain is protein purification.
A key worker is Kristian Sandahl at the Department of Computer and
Information Science, Linkoping University.
Email - firstname.lastname@example.org
- LOOM Knowledge Representation System --
is a language and environment
for constructing intelligent applications. The heart of LOOM is a knowledge
representation system that is used to provide deductive support for
the declarative portion of the LOOM language.
The other work that is relevant is work that Kevin Knight has
done on extracting large scale ontologies (more than 50,000 concepts)
from natural language dictionaries, and work that he has done on tools
for merging ontologies.
- O-Plan --
is a system for task specification, process modelling, planning,
scheduling and reactive execution control in applications such as logistics,
assembly-integration-test, etc. The key contributions relevant to
corporate knowledge management are: triangle model of activity with
hierarchical activity models incorporating knowledge rich representations
of authority, intentions and resources; Task Formalism domain description
language; use of KRSL and a contributor to it; use of LOOM and a contributor to its new context facilities.
Key workers: Austin Tate, Brian Drabble and Jeff Dalton.
- ORDIT --
to develop a methodology for determining and defining organisational
requirements on an information technology system, in doing this it has
developed an approach for modelling aspects of the corporate knowledge of
Key Workers: John Dobson, Andrew Blyth, Ken Easton, Sue Harker, Wendy Olphert
and Ros Strens. John Dobson is at the University of Newcastle;
email - John.Dobson@ncl.ac.uk
- Plinius ontology --
to assist with the task of converting natural language text into knowledge base
entries. Key workers: Nicholas Mars and Paul van der Vet at the
Department of Computer Science, University of Twente.
Process Handbook --
to support process analysis and redesign by: 1) collecting examples
of how different organisations perform similar processes and
2) representing these in an on-line "process handbook".
Key Workers: Tom Malone at MIT, and Jintae Lee at University of Hawaii
Email - email@example.com
- REX --
is an experience management method that was developed to attempt to
capture and re-use the experience gathered during the design and start-up
of nuclear reactors. It is based on an activity experience feedback life cycle.
Key workers: Pierre Malvache and Patrick Prieur.
-- to provide access to corporate data via domain models. It is based
on the model of the experts' domain and it uses terms and concepts of
that model to communicate with the user. Navigating the database and
accessing information is supported through the domain model. In addition
fuzzy matching allows a more intuitive access to data supporting the
specification of what data is needed. Key workers: Jussi Stader at AIAI
and Robert Inder at the University of Edinburgh.
- SHADE --
The SHAred Dependency Engineering
project as part of the overall ARPA Knowledge Sharing Effort
demonstrates how the results emerging from this initiative can be used.
Key Workers: James McQuire, Daniel Kuokka, Jay Weber and Jay Tenenbaum.
Lockheed Artificial Intelligence Center are the project leaders and
subcontractors are Stanford University Knowledge Systems Lab and
Enterprise Integration Technologies Inc.
- SHARE --
to support design engineers to access helpful information over the
network not locally available to a single user environment.
A key worker is Charles Petrie, at EI, Stanford University.
- SIMS --
to provide services and information management for decision systems.
It is concerned with integating data from multiple sources.
SIMS exploits a semantic model of the problem domain to integrate the
information from various sources. The information sources handled includes
both databases and knowledge bases, other information could potentially be
included. One of the key workers on SIMS is Y Arens at ISI at USC.
- TELOS --
to support efficient knowledge base storage management, query processing,
concurrency control, rule evaluation and constraint enforcement by adopting
Key Workers: John Mylopoulos at Department of Computer Science,
University of Toronto
- TOVE & related work --
to develop a framework for identifying, formally representing and storing
knowledge about the complete organisation, and then implement a software
tool to support enterprise modelling using the formalised knowledge.
Key Workers: Mark Fox, Miai Barbuceanu, J. Chionglo, Fadi Fadel,
Michael Gruninger, Henry Kim, Donald Tham and Katy Atefi at
Department of Industrial Engineering, University of Toronto
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