1. 1.INTRODUCTION
   1. 1.1Background
   2. 1.2.Purpose
   3. 1.3.Scope
   4. 1.4.Cross References
   5. 1.5.Revision History
2. 2 - BASIC CONCEPTS
   1. Workflow Glossary - Relationships between basic terminology
   2. Workflow
      1. Definition
      2. Usage
      3. Synonyms
   3. Workflow Management System
      1. Definition
      2. Usage
      3. Synonyms
   4. Business Process
      1. Definition
      2. Usage
      3. Synonyms
   5. Process Definition
      1. Definition
      2. Usage
      3. Synonyms
   6. Activity
      1. Definition
      2. Usage
      3. Synonyms
   7. Automated Activity
      1. Definition
      2. Usage
      3. Synonyms
   8. Manual Activity
      1. Definition
      2. Usage
      3. Synonyms
   9. Instance (as in Process or Activity Instance)
      1. Definition
      2. Usage(Common)
   10. Process Instance
       1. Definition
       2. Usage
       3. Synonyms
   11. Activity Instance
       1. Definition
       2. Usage
       3. Synonyms
   12. Workflow Participant
       1. Definition
       2. Usage
       3. Synonyms
   13. Work Item
       1. Definition
       2. Usage
       3. Synonyms
   14. Worklist
       1. Definition
       2. Usage
       3. Synonyms
   15. Worklist Handler
       1. Definition
       2. Usage
       3. Synonyms
   16. Workflow Glossary - Overview of Processes and Worklist Structures
   17. Workflow Reference Model
       1. Definition
       2. Usage
       3. Synonyms
   18. WAPI
       1. Definition
       2. Usage
       3. Synonyms
3. 3- PROCESS CONCEPTS & STRUCTURE
   1. Process Definition Mode
      1. Definition
      2. Usage
      3. Synonyms
   2. Process
      1. Definition
      2. Usage
      3. Synonyms
   3. Sub Process
      1. Definition
      2. Usage
      3. Synonyms
   4. Activity Block
      1. Definition
      2. Usage
      3. Synonyms
   5. Deadline
      1. Definition
      2. Usage
      3. Synonyms
   6. Parallel Routing
      1. Definition
      2. Usage
      3. Synonyms
   7. Sequential Routing
      1. Definition
      2. Usage
      3. Synonyms
   8. AND-Split
      1. Definition
      2. Usage
      3. Synonyms
   9. AND-Join
      1. Definition
      2. Usage
      3. Synonyms
   10. OR-Split
       1. Definition
       2. Usage
       3. Synonyms
   11. OR-Join
       1. Definition
       2. Usage
       3. Synonyms
   12. Iteration
       1. Definition
       2. Usage
       3. Synonyms
   13. Pre-Condition
       1. Definition
       2. Usage
       3. Synonyms
   14. Post-Condition
       1. Definition
       2. Usage
       3. Synonyms
   15. Transition Condition
       1. Definition
       2. Usage
       3. Synonyms
4. 4 - WIDER WORKFLOW CONCEPTS & TERMINOLOGY
   1. Workflow Glossary - Generic Workflow Product Structure
   2. Workflow Application
      1. Definition
      2. Usage
      3. Synonyms
   3. Client Application
      1. Definition
      2. Usage
      3. Synonyms
   4. Invoked Application
      1. Definition
      2. Usage
      3. Synonyms
   5. Workflow Glossary - Overview of Workflow Data Structures
   6. Application Data
      1. Definition
      2. Usage
      3. Synonyms
   7. Workflow Relevant Data
      1. Definition
      2. Usage
      3. Synonyms
   8. Workflow Control Data
      1. Definition
      2. Usage
      3. Synonyms
   9. Process State
      1. Definition
      2. Usage
      3. Synonyms
   10. Activity State
       1. Definition
       2. Usage
       3. Synonyms
   11. State Transition
       1. Definition
       2. Usage
       3. Synonyms
   12. Event
       1. Definition
       2. Usage
       3. Synonyms
   13. Audit Data
       1. Definition
       2. Usage
       3. Synonyms
   14. Workflow Definition
       1. Definition
       2. Usage
       3. Synonyms
   15. Process Execution
       1. Definition
       2. Usage
       3. Synonyms
   16. Organizational Role
       1. Definition
       2. Usage
       3. Synonyms
   17. Organizational Model
       1. Definition
       2. Usage
       3. Synonyms
   18. Process Role
       1. Definition
       2. Usage
       3. Synonyms
   19. Escalation
       1. Definition
       2. Usage
       3. Synonyms
   20. Constraint
       1. Definition
       2. Usage
       3. Synonyms
   21. Workflow Monitoring
       1. Definition
       2. Usage
       3. Synonyms
   22. Workflow Engine
       1. Definition
       2. Usage
       3. Synonyms
   23. Workflow Interoperability
       1. Definition
       2. Usage
       3. Synonyms
   24. Workflow Enactment Service
       1. Definition
       2. Usage
       3. Synonyms
   25. Workflow Domain
       1. Definition
       2. Usage
       3. Synonyms
   26. Work Item Pool
       1. Definition
       2. Usage
       3. Synonyms
   27. Administrator
       1. Definition
       2. Usage
       3. Synonyms