Many people have a direct interest in the contents of an enterprise model: decision makers, analysts, software specialists, shop floor managers, operators, sales staff, help desk operators, etc. Access to a common model helps ensure that the needs, functions, responsibilities, activities and authorities of people can be communicated to those who need to know them.
The importance of communication from the people doing the work is often overlooked: this can be encouraged by letting them see the constraints and assumptions behind strategic decisions.
This raises a challenge for enterprise modellers: how to provide interested parties with views of the enterprise model appropriate to their needs and experience.