type	Activity
Name	Receive and Process Student Enquiry
Hierarchical Position	11.1
ID	15
Other Hierarchical Position	2.3.2
Description	Note that the student may make an enquiry or volunteer more information without UCAS being actively asking for it.
Version
Has Subactivities	19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 31, 32
Typical Actor	CSR
Time Cost ave/max/min
Trigger	An enquiry from applicant has been received.
Condition	UCAS has received the requested information from students; OR UCAS has received request(s) from student for correcting information on the UCAS record or application form.
Action	See detailed sub-processes.
System (Trigger)
System (Condition)
System (Action)
Modeller
Date
Comments	Cross Reference: edify-3.dia