| type | System Call | 
| Name | Receive Student Enquiry with App No. | 
| Hierarchical Position | 11.1.2 | 
| ID | 19 | 
| Other Hierarchical Position | 2.3.2.1 | 
| Description | A student enquiry regarding an existing application has been received and it contains an application number for the application. | 
| Version | |
| Has Subactivities | |
| Typical Actor | CSR | 
| Time Cost ave/max/min | |
| Trigger | |
| Condition | Receive a request from student for error-correction and/or confirmation of application details; the student has provided a valid application number and surname. | 
| Action | check if the application number is valid and make an assertion about that. | 
| System (Trigger) | |
| System (Condition) | |
| System (Action) | |
| Modeller | |
| Date | |
| Comments | |