type	System Call
Name	Receive and Process Student Enquiry without App No.
Hierarchical Position	11.1.1
ID	20
Other Hierarchical Position	2.3.2.2
Description	A student enquiry regarding an existing application that has been sent to UCAS but the student enquiry did not indicate a (valid) application number for the referred application.
Version
Has Subactivities
Typical Actor	CSR
Time Cost ave/max/min
Trigger
Condition	Receive a student enquiry regarding an existing application; BUT No valid application number has been provided
Action	Notify the student to resent the enquiry with the appropriate Application Number.
System (Trigger)
System (Condition)
System (Action)
Modeller
Date
Comments