| type | Activity |
| Name | Receive and Process Student Enquiry |
| Hierarchical Position | 2.3.2 |
| ID | 15 |
| Other Hierarchical Position | 11.1 |
| Description | Note that the student may make an enquiry or volunteer more information without UCAS being actively asking for it. |
| Version | |
| Has Subactivities | 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 31, 32 |
| Typical Actor | |
| Time Cost ave/max/min | |
| Trigger | |
| Condition | UCAS has received the requested information from students; OR UCAS has received request(s) from student for correcting UCAS records. |
| Action | See detailed sub-processes. |
| System (Trigger) | |
| System (Condition) | |
| System (Action) | |
| Modeller | |
| Date | |
| Comments | |