PPT Slide
Notes:
- is not just about the knowledge assets of an organisation but also about the processes that need to be in place to manage these assets
- Involves the
- identification and analysis of available and required knowledge assets and knowledge asset related processes
- and the subsequent planning and control of actions to develop both the assets and processes so as to fulfil organisational objectives
In other words an organisational memory cannot be just put in place but must be processes in place to utilise the it refreshed/maintained and updated, etc