Knowledge Management, managing an organisational memory, should be
considered a multi-disciplinary activity that requires some understanding
of other areas.
AIAI, at the University of Edinburgh is concerned with how specific aspects of
AI, namely modelling, ontologies and planning techniques can support knowledge
management.
This short presentation:
- states what we understand the term knowledge
management to mean;
- describes the processes that an organsiation has to put
in place to undertake this task effectively;
-
outlines how various AI
techniques can contribute to the management;
-
and finally proposes that
adaptive workflow provides the infrastructure to integrate these different
techniques.