Workflow Handbook 1997

Edited by Peter Lawrence
Published by John Wiley in association with Workflow Management Coalition (WfMC)
ISBN 0471969478 UK£45.00 US$64.95 November 1996 450pp Hardback

The Workflow Handlook 1997 aims to be the definitive reference on the copy of business processes.

The business perspective is covered by articles which:

relate BPR to Workflow
show how an emphasis on Quality can be realized with Workflow
provide practical information including real life case studies

The six main features are:

comprehensive coverage of many aspects of Workflow copy
includes the standards produced by the standards setting body, The WfMC Workflow Coalition
directory of key organizations, suppliers and consultants involved with Workflow
an accessible, authoritative reference work of considerable stature
includes a glossary to make sense of the different terminology in current use
published software specifications for various parts of a Workflow system

"Workflow interoperability and standards are vital as automation technology becomes more complex, and the Coalition's work in this industry is central to keeping up with the rapid progress. I sincerely recommend this book." Layna Fischer, WARIA Chair, and the editor of the New Tools for New Times series: "The Workflow Paradigm" and "Electronic Commerce".

Workflow Management is a diverse and rich technology and is now being applied over an ever increasing number of industries. The competitive advantages of applying workflow technology ate beginning to emerge as organizations focus on leveraging market opportunities form their business processes.

The Workflow Handbook has been designed as a one-stop source for organizations seeking or already committed to implementing workflow systems as part of their IT strategy. Part I introduces key concepts and sets out the business case for workflow technology. How workflow systems have been put into operation and with what success is documented in a series of case studies across a broad spectrum of industries. Technical standards are provided in Part II and the last section provides a comprehensive listing of workflow resources including a directory of vendors.

The pace of development in workflow technoloy is swift. The industry's standards-setting body, the Workflow Management Coalition (WfMC) have provided the most up-to-date, authoritive point of reference for those implementing workflow in 1997.

See http://www.wiley.co.uk/compbooks/ for details of John Wiley books. See http://www.wfmc.org or http://www.aiai.ed.ac.uk/WfMC/ for more information about the Workflow Management Coalition.

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