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;;               Edify's UCAS Process Model 
;;            For Call Center Supervisor (CCS)
;; 
;;         Jessica Chen-Burger, Austin Tate, Nov 2001 
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;; The top level ucas process may be a normal process, clearing or 
;; a defer student application processes, as described below. 
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;; Diagram: edify-1.dia 
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(define-schema perform_top_level_ucas_process_1_normal 
                                     ("perform top level UCAS process" 
                                                   ?id 
                                                   ?name
						   ?dob
						   ?perm-add
                                                   ?instID-courseID-1
                                                   ?instID-courseID-2
                                                   ?instID-courseID-3
                                                   ?instID-courseID-4
                                                   ?instID-courseID-5
                                                   ?instID-courseID-6
                                                   ?exam-score )
  (nodes
    (1 ("receive normal student application" ?id ?name ?dob ?perm-add))
    (2 ("process student application form"   ?id ?name ?perm-add))
    (3 ("forward student application to university" ?id ?name
	                                            ?dob ?perm-add
						    ?instID-courseID-1 
                                                    ?instID-courseID-2
                                                    ?instID-courseID-3
                                                    ?instID-courseID-4
                                                    ?instID-courseID-5
                                                    ?instID-courseID-6))
    (4 ("receive reply from university for student" ?id ?name
                                                    ?instID-courseID-1
                                                    ?instID-courseID-2
                                                    ?instID-courseID-3
                                                    ?instID-courseID-4
                                                    ?instID-courseID-5
                                                    ?instID-courseID-6 ))
    (5 ("receive and forward student's choices"     ?id ?name
                                                    ?instID-courseID-1
                                                    ?instID-courseID-2
                                                    ?instID-courseID-3
                                                    ?instID-courseID-4
                                                    ?instID-courseID-5
                                                    ?instID-courseID-6 ))
    (6 ("receive and forward examination result to University"
                                                    ?id ?name
                                                    ?instID-courseID-1
                                                    ?instID-courseID-2
                                                    ?instID-courseID-3
                                                    ?instID-courseID-4
                                                    ?instID-courseID-5
                                                    ?instID-courseID-6 ))
    (7 ("collect and publish university's decision for student"
                                                    ?id ?name
                                                    ?instID-courseID-1
                                                    ?instID-courseID-2
                                                    ?instID-courseID-3
                                                    ?instID-courseID-4
                                                    ?instID-courseID-5
                                                    ?instID-courseID-6 ))
    (8 ("enter clearing process" ?id ?name))
  )
  (orderings
    (1 2) (2 3 4)(4 5)(4 6)(5 7)(6 7) (1 8) )
)

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(define-schema perform_top_level_ucas_process_2_clearing
                                 ("perform top level UCAS process" ?id ?name
                                                    ?dob ?perm-add
						    ?instID-courseID-1 
                                                    ?instID-courseID-2
                                                    ?instID-courseID-3
                                                    ?instID-courseID-4
                                                    ?instID-courseID-5
                                                    ?instID-courseID-6
                                                    ?exam-score )
    (nodes (1 ("enter clearing process" ?id ?name))
    )
)
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(define-schema perform_top_level_ucas_process_3_defer
                                 ("perform top level UCAS process" ?id ?name
                                                    ?dob ?perm-add
						    ?instID-courseID-1 
                                                    ?instID-courseID-2
                                                    ?instID-courseID-3
                                                    ?instID-courseID-4
                                                    ?instID-courseID-5
                                                    ?instID-courseID-6
                                                    ?exam-score )
    (nodes (1 ("defer student application" ?id ?name))
    )
)
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;; Enter Clearing Process may be invoked on its own, or as a part of 
;; top level UCAS process. 
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(define-schema enter_clearing_process ("enter clearing process" ?id ?name) 

   (nodes (1 ("Confirm Entering Clearing Process" ?id ?name))
          (2 ("Execute Clearing Process" ?id ?name)) )
   (orderings (1 2) )
)
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(define-schema defer_application ("defer student application" ?id ?name)
  ; primitive 
)
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;; Diagram: edify-2.dia 
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(define-schema process_student_application_form 
                 ("process student application form" ?id ?name ?perm-add)
  (nodes
    (1 ("send acknowledgement to student" ?id ?name ?perm-add))
    (2 ("check application form - 1" ?id ?name ))
    (3 ("handle missing or error information" ?id ?name ?perm-add))
    (4 ("provide standard advice to student" ?id ?name ?perm-add))
  )
  (orderings
    (1 2) (2 3)(2 4) )
)
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;; provide standard advice may be invoke by itself or as a part of 
;; of the overall ucas top level process. 
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(define-schema provide_standard_advice_to_student
              ("provide standard advice to student" ?id ?name ?perm-add)
  ; primitive 
)
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;; Diagram: edify-3.dia 
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(define-schema handle_missing_or_error_information_1_UCAS_init
                 ("handle missing or error information" ?id ?name ?perm-add)
  (nodes
    (1  ("ask student for more information" ?id ?name ?perm-add))
    (2  ("receive and process student enquiry" ?id ?name))
    (3  ("check application form - 2" ?id ?name ?perm-add))
  )
  (orderings  (1 2)(2 3))  ;; activity 3 may be looped back, see below. 
)
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(define-schema handle_missing_or_error_information_2_student_init
          ("handle missing or error information" ?id ?name ?perm-add)
  (nodes
    (1  ("receive and process student enquiry" ?id ?name))
    (2  ("check application form - 2" ?id ?name ?perm-add))
  )
  (orderings  (1 2) )
)
;;;;;;;;;;;;;;;;; Note: loop point 
(define-schema check_application_form_2_finish
                        ("check application form - 2" ?id ?name ?perm-add)
  ; primitive 
)

(define-schema check_application_form_2_loop
                        ("check application form - 2" ?id ?name ?perm-add)
 (nodes  (1 ("handle missing or error information" ?id ?name ?perm-add))
 )
)

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;; Diagram: Edify-7.dia 
;; 
;; Note: Should CCS receive any student enquiries, CCS dispatches this 
;;       to CSR. 
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;; dispatch activity 
(define-schema delegate_student_enq_to_CSR_app_no
                 ("receive and process student enquiry" 
                                                   ?id ?name
                                                   ?dob
						   ?perm-add
                                                   ?temp-add
                                                   ?instID-courseID-1
                                                   ?instID-courseID-2
                                                   ?instID-courseID-3
                                                   ?instID-courseID-4
                                                   ?instID-courseID-5
                                                   ?instID-courseID-6)
  (nodes 
  (1 (delegate student enquiry 
                                                   ?id ?name
                                                   ?dob
						   ?perm-add
                                                   ?temp-add
                                                   ?instID-courseID-1
                                                   ?instID-courseID-2
                                                   ?instID-courseID-3
                                                   ?instID-courseID-4
                                                   ?instID-courseID-5
                                                   ?instID-courseID-6))
))

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(define-schema delegate_student_enq_to_CSR_without_app_no
                 ("receive and process student enquiry" ?name)

  (nodes 
  (1 (delegate student enquiry   ?name))
))
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;; CCS receives the ESCALATED issues from CSR
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(define-schema receive_escalated_student_enq_from_CSR_with_app_no
                                 (receive escalated student enquiry 
                                                   ?id ?name
                                                   ?dob
						   ?perm-add
                                                   ?temp-add
                                                   ?instID-courseID-1
                                                   ?instID-courseID-2
                                                   ?instID-courseID-3
                                                   ?instID-courseID-4
                                                   ?instID-courseID-5
                                                   ?instID-courseID-6 )
  (nodes (1 ("Authorise Action on Student Enquiry" ?id ?name))
         (2 (delegate student enquiry 
                                                   ?id ?name
                                                   ?dob
						   ?perm-add
                                                   ?temp-add
                                                   ?instID-courseID-1
                                                   ?instID-courseID-2
                                                   ?instID-courseID-3
                                                   ?instID-courseID-4
                                                   ?instID-courseID-5
                                                   ?instID-courseID-6))
  )
  (orderings (1 2) ) 
)
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(define-schema receive_escalated_student_enq_from_CSR_without_app_no
                                  (receive escalated student enquiry
                                                   ?name )
  (nodes (1 ("Authorise Action on Student Enquiry" ?name))
         (2 (delegate student enquiry
                                                   ?name ))
  )
  (orderings (1 2) )
)
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