|
type |
Activity |
Name |
Receive and Process Student Enquiry |
Hierarchical Position |
11.1 |
ID |
15 |
Other Hierarchical Position |
2.3.2 |
Description |
Note that the student may make an enquiry or volunteer more information without UCAS being actively asking for it. |
Version |
|
Has Subactivities |
19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 31, 32 |
Typical Actor |
CSR |
Time Cost ave/max/min |
|
Trigger |
An enquiry from applicant has been received. |
Condition |
UCAS has received the requested information from students; OR
UCAS has received request(s) from student for correcting information on the UCAS record or application form. |
Action |
See detailed sub-processes. |
System (Trigger) |
|
System (Condition) |
|
System (Action) |
|
Modeller |
|
Date |
|
Comments |
Cross Reference: edify-3.dia |