type	System Call
Name	Notify that Web Site is Correct and Ack Card is out of Date
Hierarchical Position	11.1.4
ID	22
Other Hierarchical Position	2.3.2.4
Description
Version
Has Subactivities
Typical Actor	CSR
Time Cost ave/max/min
Trigger
Condition	Receive a notification by student that the information on the acknowledgement card is incorrect (i.e. AS2 letter), but the information on the Web Site is correct; UCAS also receives the corresponding application number and applicant surname.
Action	Notify the student that the information is correct and the Acknowledge is out of date; AND Offer an apology AND/OR an explanation.
System (Trigger)
System (Condition)
System (Action)
Modeller
Date
Comments