type | Activity |
Name | Handle Simple Errors |
Hierarchical Position | 2.3.2.3 |
ID | 21 |
Version | |
Has Subactivities | |
Description | |
Condition | Receive a simple error-correction request from the student - i.e. the correction is only needed at the UCAS site; AND A description of the error and the corresponding correct information are given; Such errors may be one or some of the following: Correction of student name, telephone number, address, date of birth, course code, the intended enrolled course name, error in the web site, the attended high school name. |
Action | Correct UCAS' Record accordingly (e.g. The Web Site); AND Notify the student about this update; AND Offer an apology AND/OR an explanation. |
Modeller | |
Date | |
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